A clean driver reinstall resolves the majority of printing errors related to detection, compatibility, and unexpected disconnects.

Quick Answer

Uninstall the current driver from Device Manager, download the latest version from the manufacturer's site, then install and restart your computer.

On This Page
  1. Quick Checks Before Troubleshooting
  2. 1. Uninstall the Current Driver
  3. 2. Remove the Printer From Settings
  4. 3. Download the Correct Driver
  5. 4. Run the Installer
  6. 5. Restart Your Computer
  7. 6. Add the Printer Again
  8. What If It's Still Not Fixed?
  9. Frequently Asked Questions

Quick Checks Before Troubleshooting

Before you start:
  • Confirm your exact printer model number before downloading a driver.
  • Close any open documents or print jobs before starting.

1. Uninstall the Current Driver

1

Open Device Manager, find the printer under Print Queues, right-click, and select Uninstall Device.

2. Remove the Printer From Settings

2

Delete the printer entry from Printers & Scanners to clear any remaining configuration.

3. Download the Correct Driver

3

Visit the manufacturer's official support page and download the driver matching your exact model and OS version.

4. Run the Installer

4

Install the downloaded driver, choosing "Run as administrator" if prompted.

5. Restart Your Computer

5

Restarting ensures the freshly installed driver is fully loaded and recognized.

6. Add the Printer Again

6

Search for the printer in your system settings and add it back once the driver is installed.

What If It's Still Not Fixed?

If you've worked through every step above and the problem continues, it's worth checking a nearby cause rather than repeating the same steps. The guides below cover the most common related issues.

Still stuck? Try describing the problem in your own words using the search bar — different symptoms of the same root cause are often covered on a related page.

Frequently Asked Questions

No, driver reinstalls only affect the printer connection software, not any of your files.

People Also Ask

  • From the printer's screen, open network settings, select your WiFi network, enter the password, then add the printer on your computer or phone. Read the full guide →
  • Clean the printhead, let prints dry fully before handling, and confirm you're using paper rated for your printer's ink type. Read the full guide →
  • Restart the printer and router, remove and re-add the printer in your system settings, and make sure "Use Printer Offline" is switched off. Read the full guide →
  • Clean the feed rollers, don't overfill the paper tray, and make sure the paper weight matches your printer's specifications. Read the full guide →

Related Guides

Why Does My Printer Say Driver Unavailable? Why Is My Printer Driver Not Working on Windows 11? Why Is My Printer Not Detected on Windows 11?